HOW MAMASAFI WORKS

FOR LAUNDRY AND HOUSE CHORES

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Visit www.mamasafi.com select

• Book Laundry & House chores

• Continue to select area staff.

• Select date and time.

• Review your booking.

• Fill in your details; Name, Phone Number, Estate/ House number/ Directions/ Landmarks etc. and checkout by pressing "Request". [You only need to do this on your first order]

What happens next?

• You’ll get a confirmation email and a phone call for on-demand instant service.

• If scheduled for a different day, you will receive a phone call 1-2hours before time scheduled to confirm your availability.

• Once a Mamasafi arrives;

• You will be required to describe the scope of work.

• Once agreed on, You chill, We clean☺

Payment

• Is made directly to the company's M-Pesa Till number ( Lipa na Mpesa - Buy goods and services - Till number - 5355717 )

NB: For cancellation of service when price negotiation is not agreed with the Mamasafi, a cancellation fee of KES 100 will be required from you to pay the Mamasafi for logistic purposes. For more info call us on 0700140140

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FOR SAME-DAY DUVET CLEANING

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Visit www.mamasafi.com select:

• Book Duvet cleaning.

• Continue to select your local area.

• Select date and time.

• Review your booking.

• Fill in your details; Name, Phone number, Estate/House numebr/Directions/Landmarks e.t.c and checkout by pressing "Request" [You only ned to do this on your first booking]

What happens next?

• You will get a confirmation email and a phone call from a mamasafi representative.

• If scheduled for a different day, you will receive a phone call 1-2 hours before the time scheduled to confirm your availabilty.

Once a Mamasafi rider arrives;

• You will hand them your Duvet(s)

• You will be required to pay for the service upfront.

• We will have your duvet cleaned and delivered on the SAME DAY after 6PM. We guarantee you the best duvet cleaning service.

Payment

• Is made to the company's M-Pesa Till number ( Lipa na Mpesa - Buy goods and services - Till number - 5355717 )

NB: For cancellation of service after the Mamasafi rider has already been dispatched, a cancellation fee of KES 300 will be required from you to pay for logistic purposes. For more details call us on 0700140140.

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FOR HOUSE AND SPRING CLEANING

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Visit www.mamasafi.com select

• Book House & Spring cleaning

• Continue to select area staff.

• Select date and time.

• Review your booking.

• Fill in your details; Name, Phone number, Estate/ House number/ Directions/ Landmarks etc. and checkout by pressing "Request". [You only need to do this on your first booking]

What happens next?

• You’ll get a confirmation email and a phone call for on-demand instant service.

• If scheduled for a different day, you will receive a phone call 1-2hours before time scheduled to confirm your availability.

• Once a Mamasafi team arrives;

• You will be required to describe the scope of work.

• Once agreed on, You chill, We clean☺

Payment

• Is made directly to the company via M-Pesa; ( Lipa na Mpesa - Buy goods and services - Till number - 5355717. )

NB: For cancellation of service when price negotiation is not agreed with the Mamasafi team, a cancellation fee of KES 300 will be required from you to pay the Mamasafi team for logistic purposes. For more info call us on 0700140140

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FOR CARPETS AND SOFA CLEANING

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Visit www.mamasafi.com select

• Book Carpets and sofa cleaning.

• Continue to select Area staff.

• Select date and time.

• Review your booking.

• Fill in your details; Name, Phone number, Estate/ House number/ Directions/ Landmarks etc. and checkout by pressing "Request". [You only need to do this on your first booking]

What happens next?

• You’ll get a confirmation email and a phone call for on-demand instant service.

• If scheduled for a different day, you will receive a phone call 1-2hours before time scheduled to reconfirm your availability.

• Once a Mamasafi Team arrives;

• You will be required to describe the scope of work.

• Agree on the price amount with the Mamasafi Team Leader with reference to the price list shared here.

• Once agreed on, You chill, We clean☺

• It takes approximately 3-6 hours to complete and we guarantee you SAME DAY drying for both carpets and sofas.

Payment

• Is made directly to the Mamasafi Team or can be paid to the company via M-Pesa; ( Lipa na Mpesa - Buy goods and services - Till number - 5355717. )

NB: For cancellation of service when price negotiation is not agreed with the Mamasafi Team Leader, a cancellation fee of KES 300 will be required from you to pay for logistic purposes. For more info call us on 0700140140

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